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Featured Products

TotalSecure Offsite Portal

TotalSecure Offsite Video Storage Portal...

TotalSecure Hybrid DVR

TotalSecure Hybrid DVR...

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News

TotalSecure DVR’s and Accessories and the new TotalSecure Offsite Storage Portal are pleased to announce additional support for many more IP camera manufacturers...

TotalSecure DVR’s and Accessories, including our Video Loss detectors, are now available across North America thru ADI-Burtek and Anixter...

Update

TotalSecure DVR Kits now support Windows Vista

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FAQ's Remote Access PC's (LAN)

 

Is there an install utility for Remote LAN access?
Why do I get Compression/Decompression errors?
  • When a Windows PC is missing an Indeo Codec you will get Compression/De-compression errors.XP/Vista Indeo Codec

Can I get Remote Access with Vista PC's?
Why can't I remotely connect?
  • Is the DVR machine on? Connected to the network?
  • On the Remote PC, you must "Allow" the TotalSecure CAB file - Active X controls (allow Active X Controls and Plugins and Downloads under Internet Explorer->Tools->Internet Options->Security->Custom Level->Active X Controls to Prompt and Enable
  • TotalSecure Remote Access works with Internet Explorer only, not Mozzilla, Firefox etc.
  • Apple MAC's do not support ActiveX and therefore cannot work with TotalSecure DVR's for remote access
  • Remote Access Blocked by your local Windows or other Firewall? Disable the Firewall(s) and try again. Or is the DVR Windows Firewall blocking your access?
  • Blocked by Router firewall? Disable the router Firewall and try again.
  • Are you on the same local network? Can you ping the DVR's IP address?
  • Does the TotalSecure DVR you are trying to connect to have internet access (can that DVR machine log onto the internet)?
  • Is the DVR's local IP fixed? This ensures port forwarding is still valid after a power failure situationFree Web Hosting DVR's